Aavamart

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.

Eligibility for Returns

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You must also provide a receipt or proof of purchase.

How to Start a Return

To initiate a return, please contact us at support@aavamart.com.

Returns must be sent to:
[Your Full Return Address, City, Post Code, Country]

If your return is accepted, we will send you a return shipping label along with instructions on how and where to send your package. Items sent back without prior approval will not be accepted.

Return Shipping Costs

Customers are responsible for return shipping costs unless the item is defective, damaged, or incorrect.

Order Cancellation

Orders can be canceled within 12 hours of purchase. After that, orders cannot be canceled as they are already processed.

Damages and Issues

Please inspect your order upon arrival and contact us immediately if the item is defective, damaged, or if you received the wrong item. We will evaluate the issue and resolve it as quickly as possible.

Non-Returnable Items

Certain items cannot be returned, including:

• Perishable goods (such as food, flowers, or plants)

• Custom or personalized products

• Personal care items (such as beauty products) once opened

• Hazardous materials, flammable liquids, or gases

We also do not accept returns on sale items or gift cards.

Exchanges

The fastest way to get a different item is to return the original item. Once your return is accepted, you can place a new order.

European Union 14-Day Cooling-Off Period

If your order is shipped to the European Union, you have the right to cancel or return your order within 14 days without providing a reason. Items must be unused, with tags, and in original packaging.

Refunds

We will notify you once we have received and inspected your return and will inform you whether your refund has been approved.

If approved, your refund will be processed to your original payment method within 10 business days. Please note that it may take additional time for your bank or credit card provider to process the refund.

If more than 15 business days have passed since your refund was approved, please contact us at support@aavamart.com.

Processing Time

Return requests are typically reviewed within 2–3 business days after receiving the returned item.

Shipping Time

Orders are typically delivered within 5–10 business days, depending on your location.

Contact Information

Business Name: Aavamart
Email: support@aavamart.com
Support Hours: Monday – Friday (9:00 AM – 6:00 PM)